Portom International Hokkaido

I can say this place is flawless. With 5stars service and nice staff, Thai staff is very friendly and welcoming! I would definitely go there again if I had a chance.

By far the best hotel we have stayed in our first Hokkaido ski trip! We had an absolutely wonderful stay at this hotel, and I can’t compliment it enough! From the moment we arrived, we were warmly welcomed by Andrea Antonio (I hope I spelled the name right!) who went above and beyond to make us feel at home. He even helped us arrange a lovely dinner and a traditional tea ceremony, which added such a special touch to our trip. The hotel itself is stunning, especially during the Christmas season! They had an incredible display in the lobby — a real cookie house, which was so impressive. Andrea told us it was built by their in-house pastry chef, and I can’t even begin to describe the level of detail in it. Truly an amazing work of art, and huge credit goes to those talented hands behind it. Our room was fantastic — the highlight being the automatic blinds that you could control just by tapping our room card! The bed was incredibly comfortable, and the bathroom was spotless with a luxurious bathtub. Though we didn’t get to use the tub (since we were enjoying the onsen), it was a nice touch. Speaking of the onsen, it was a real treat! We loved spending time there, though there was a small hiccup when the water ran out after 11pm. It wasn’t a major issue for us, but it would’ve been nice if it had been available for a little longer. Overall, the service was impeccable, the room was fantastic, and the onsen was super relaxing. I would definitely stay here again if we’re ever back in Sapporo!